We care about the individual.
Support is designed around your choices – you choose how, when and where we support you.
We match staff to you taking into account your choices and care needs as well as personality, interests and activities. Each staff member then receives bespoke training designed around your needs.
We welcome feedback from clients and regularly review the support provided on an individual basis.
Respecting your dignity and privacy is of the utmost importance to us.
We will always ensure that privacy is respected and confidentiality is maintained at all times. This is achieved through robust policies and procedures and one to one staff training on confidentiality, dignity and respect.
We are committed to maintaining high quality standards.
In addition to recruiting and retaining high calibre staff, we are registered with and inspected by the Care Quality Commission and have rigorous internal quality assurance processes to ensure we comply with and exceed regulatory standards.